Articles:

Kristina Podnar blogs: "Gantt to Glory: Evolving from Project Management to Successful Web Operations"

Lisa Welchman writes about The 6 Million Dollar WYSIWYG Editor

Web Operations Management - a primer

Understanding the Complete Web Lifecycle

The Commercial Web: The Marriage of Marketing & IT

Effective Web Content Management: Different Sites, Different Methods

Content Publishing Strategies: Creating Usability While Building the System Architecture